Privacy Policy

Last updated: November 2025
This policy applies to the VidQnect AI service ("we", "us", or "our").

1. What information do we collect?

When you use VidQnect AI, we collect the following data:

• Email address – used for account login and order notifications.
• Password – securely hashed and stored; never visible to us.
• Uploaded face image – used to generate your singing video. This is temporary and automatically deleted once your video is ready.
• Optional voice message – if uploaded, used in your video. Also temporary and deleted after video creation.
• Final generated video – stored so you can re-download or share it later.

2. How do we use your data?

Your data is used solely to:

• Create your personalised AI singing video.
• Allow you to access and download your video in the future.
• Communicate essential order updates (e.g., “Your video is ready”).

We do not share, sell, or rent your data to any third parties.

3. Data retention

• Email & password: Kept until you delete your account.
• Face image & voice clip: Deleted within 24 hours of your video being marked as “completed”, unless you opt to retain your face image for future orders.
• Final video: Stored for a minimum of 2 weeks, so you can access it—unless you delete your account.

4. Your rights

You have full control over your data:

• You can delete your account at any time from your account settings. This will permanently erase all your data—including videos, images, and account details.
• You can preview your video before payment and decide not to proceed.

5. Data security

We implement industry-standard measures to protect your data:

• Passwords are hashed using bcrypt.
• Uploaded files are stored in isolated directories with restricted access.
• All connections use HTTPS (on live server).

3. Misc.

• Our service is not intended for users under the age of 16. Unless supervised by an adult, which includes the payment stage. We do not knowingly collect data from children.
• We will not accept images of any known celebrity, any misuse may result in a ban on your account.
• Any inappropriate image will not be processed, any misuse may result in a ban on your account.

6. Contact us

If you have questions about this policy or wish to exercise your data rights (e.g., account deletion), please contact us via the Contact page.

© 2025 VidQnect AI. All rights reserved.